D865 Desk phone

Product Information

• IP desk phone
• Color: Gunmetal black
• Anti-bacterial housing
• Operating system: Linux
• Placement: Indoor, desktop, or wall mounted¹

Dimensions and Weight

Dimensions (L × W × H, approx.)

• without foot stand: 210 mm × 243 mm × 45 mm

• with foot stand: 193 mm × 243 mm × 165 mm

 Weight (approx.)

•  with foot stand: 1.12 kg

Display and Indicators

TFT liquid crystal display (LCD):

• Tiltable
• IPS panel
• True color 
• Backlit
• Size (diagonal): 5.0″ (127 mm)
• Size (W × H): 110 mm × 62 mm
• Resolution: 1,280 × 720 pixels

15 LED indicators

• Call status indication: 1 red LED
• Message waiting indication (MWI): 1 red LED
• Function key status indication: 10 multi-color LEDs
• Audio key status indication: 3 LEDs (1 red / 2 green)

Keypad and Function Keys

• 43 Hard Keys in Total
• 12 keys (standard ITU telephone keypad)
• 5-way navigation key
• 4 context-sensitive function keys

Programmable Function Keys

• 10 SmartLabel keys (with multicolor LED)
• Key mapping of up to 40 functions (10 keys × 4 pages)

5 Dedicated Audio Keys

• Mute (with red LED)
• Speakerphone (with green LED)
• Headset (with green LED)
• Volume + / - (rocker)

7 Dedicated Function Keys

• Cancel
• Message (with red LED)
• Directory
• Transfer
• Hold
• Conference
• Redial

Related Features

• Keyboard lock
• Expansion module connection via USB port for up to 3 × D8C1

Audio Devices, Codecs, and Features

• Casing Microphone and Speaker
• 2 dedicated microphones
• Frequency range: 100 Hz - 8.0 kHz
• Speakerphone mode: Full duplex, HD audio

Corded Handset: Microphone | Handset Earpiece

• Noise cancellation
• HD audio
• Frequency range: 150 Hz - 8.0 kHz
• Hearing aid compatible (HAC)

 Audio Codecs

• G.711 (A-law, μ-law), G.722, G.723.1, G.726, G.729, Opus

 Dual-Tone Multi-Frequency Signalling (DTMF / RFC2833):

• SIP-INFO, in-band, out-of-band

 Related features

• Comfort Noise Generator (CNG)
• Voice Activity Detection (VAD)
• Audio response time
• Adaptive jitter buffer
• Packet loss concealment (PLC)

Interfaces and Connections

Power Options

• Power over Ethernet (PoE) IEEE 802.3af,  class 3 | IEEE 802.3az3

Power Adapter1

• 100 - 240 V AC, 50 - 60 Hz | 5 V DC (SELV), 2 A, 10 W

Wired Interfaces

• Power adapter: coaxial power connector (socket)
• Gigabit Ethernet (GbE) 2 × RJ45-8P8C sockets
• USB connectivity: 2 × USB 2.0 type A ports
• Corded handset: RJ9-4P4C socket
• Headset: RJ9-4P4C socket
• EHS adapter:1 RJ12-6P6C socket

 Wireless Interfaces

• Third party headset support: Bluetooth
• Network connectivity: Wireless LAN

Sensors

• Hook switch sensor

User Interfaces and Setup

Configuration and Setup via Menu-Driven Web User Interface (WUI)

• Visual and functional UX based re-design (phone manager)
• Password-protected login
• Secure web server/client (HTTPS)

Configuration and setup via menu-driven phone user interface (PUI)

• Automatic Configuration Via Provisioning
• Loading of settings and firmware via HTTP, HTTPS, TFTP
• Supported DHCP provisioning options 43 / 60 / 66 / 67
• Secure Redirection And Provisioning Service (SRAPS) support
• Remote management via TR-069 / TR-069 Annex G (TR-111) / TR-369 (USP)
• Plug & Play (PnP) support

Localization

• Languages
• Time zone
• Dial tone

Diagnostic

• SIP / PCAP trace
• Syslog

Related features

• Local call recording via USB
• Dual firmware partition

Networking Technologies and Protocols

Wireless LAN

• Frequency band (2G): 2,400.0 - 2,483.5 MHz
• IEEE 802.11b (Wi-Fi 2): up to 11 Mbps
• IEEE 802.11g (Wi-Fi 3): up to 54 Mbps
• IEEE 802.11n (Wi-Fi 4): up to 150 Mbps                          

Frequency band (5G)

• EU: 5,150 - 5,350 MHz, 5,470 - 5,725 MHz
• Americas: 5,150 - 5,350 MHz, 5,470 - 5,825 MHz
• IEEE 802.11a (Wi-Fi 1): up to 54 Mbps
• IEEE 802.11n (Wi-Fi 4): up to 150 Mbps
• IEEE 802.11ac (Wi-Fi 5): up to 433 Mbps

Network Technologies

• OpenVPN, VLAN (IEEE 802.1q)
• Bluetooth: BT 5.0, class 2
• VoIP related protocols and techniques
• SIP, SDP, RTP, RTCP, RTCP-XR, SIP REFER method (RFC 3515), rport (RFC 3581), ENUM, ICE, STUN

Secure VoIP protocols

• SIPS (SIP over TLS), SRTP, SRTCP

Network protocols

• IPv4 / IPv6 (dual stack), DHCP, NTP, LDAP, LLDP-MED, HTTP, TFTP, L2TP

Secure Network Protocols

• TLS V1.3 incl. ciphers (forward secret & authenticated), HTTPS, IEEE 802.1X (EAP-TLS - RFC 5216)

Remote Management Protocols

• TR-069, TR-069 Annex G (formerly TR-111), TR-369 (USP)

Directory Support and Call Features

• 12 SIP Identities / Accounts
• Up to 12 simultaneous calls

Directory Support

• LDAP (server-based directory)
• Local directory with up to 10,000 entries
• Import/export phone book (CSV, XML)
• XML phonebook support

Outgoing Call Features

• Speed dialing via function keys
• Speed dialing
• URL dialing
• Local dial plan
• Redial (via dialed calls list)
• Automatic redial on busy
• Caller identification (CLIP)
• Calling Line Identification Restriction (CLIR)
• Call completion (busy/unreachable)²
• Intercom
• Multicast paging

Incoming Call Features

• Call waiting/swapping
• Auto answer
• Call barring / blocking: deny list, dynamic central blacklist check², anonymous calls, Do Not Disturb (DND) mode
• Call diversion
• Call deflection
• Connected Call Features
• Mute microphone
• Hold
• Music on hold²
• Blind call transfer
• Attended call transfer
• 4+1 local conferencing
• Call park / unpark²
• Client Matter Code (CMC)²

Related Features

• Call history lists of missed, received, dialed, rejected, and deflected calls
• Extension monitoring (Busy lamp field), call pickup²

Package Contents

Hardware

• IP desk phone D865
• Corded handset
• Foot stand
• Ethernet cable: 1.5 m

Documentation

• Quick Installation Guide
• GNU General Public License

Environmental Conditions

• Operating ambient temperature: 0 °C - +35 °C
• Nonoperating (storage) temperature: -10 °C - +45 °C
• Humidity (non-condensing): 5 % - 95 %

Snom Accessories and Compatible Devices

• PoE injector A5E: (PN 00004079)
• Power adapter: Snom 10 W PSU (PN 00004570)
• Wall mount kit: D8 WM (PN 00004544)
• Corded wideband handset: D8 WB handset (PN 00004561)
• EHS Advanced 2.0 (PN 00002362)
• Expansion module: D8C (PN 00004562)

Wired headset via RJ9

• Binaural: A310D (PN 00004626)
• Monaural: A100M (PN 00004341), A310M (PN 00004624)

Wired headset via USB

• Binaural: A330D (PN 00004598)
• Monaural: A330M (PN 00004597)

• BT headset via integrated Bluetooth
• DECT headset via RJ9 / USB: A170C (PN 00004733)
• Wireless conference speakerphone (USB): C300 (PN 00004584)

Interoperability

1: Available separately

2: If supported by PBX

3: Optional via software