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Secure redirection and provisioning service




The Secure Redirection and Provisioning Service (SRAPS) enables secure zero-touch Phone deployment. As a Reseller, you may remotely manage your Clients, and their Phones, avoiding costly on-site visits.
Users may set up Redirection rules, create Provisioning templates, anytime, from anywhere.

This service comes completely free of charge to Snom partners, and customers.


How do I get access to SRAPS


You can sign up online for an SRAPS user account.


Where is SRAPS hosted?


Snom hosts its service in the metropolitan area of Frankfurt a.M., Germany, and complies of course with the both the strict German data protection law and the European General Data Protection Regulation (GDPR).


Core features of SRAPS


SRAPS provides Snom customers with 3 main features:

  • Initial firmware update prior to redirection and auto-provisioning
  • Secure redirection of Snom phones to their assigned setting server
  • Secure auto-provisioning

Initial firmware update


SRAPS user can define a specific firmware version per phone model they would like the phones to update to when they contact SRAPS for the first time. 


Phone redirection


When a Snom phone connects for the first time to the internet, it contacts SRAPS to ask for a setting server URL. If SRAPS contains an entry for its MAC address, it will set the URL as value for the phone parameter setting_server, and the phone will send a request to this server to fetch a configuration file.




If you create your provisioning profiles on SRAPS, SRAPS serves not only as a redirection service, but also creates and provides the configuration files to the phone contacting the service.


SRAPS Portal

Terms and Conditions

Project Roadmap